CEMEX Manufacturing Dashboards

Data Visualization

User Research

From 10+ Excel tables to KPIs ready for every meeting

CEMEX’s regional leaders reviewed energy, CO2 and production in Excel reports before important meetings. As the only UX designer, I turned those reports into Power BI dashboards for 9 plants in Spain and Germany.

Role

UX Designer

Timeline

Late 2024 – Mid 2025

Team

1 UX designer, 2 Power BI developers, 1 PM, 1 analyst

Tools

Figma

Claude

Power BI

Problem

The numbers that mattered were buried in rows

Regional leaders answer for these numbers, but they lived in Excel reports spread across 10+ tables from different sources.

Before important meetings, leaders searched rows that all looked alike for their KPIs and rebuilt them in slides. When something went wrong, they went back to the same tables to find the cause.

In a first round with the Mexico team, keeping this data up to date by hand took each person about 2 hours.

One of the Excel reports used before the dashboards.

Process

From interviews to validated views

I was the only UX designer, with 2 Power BI developers, a project manager and an analyst.

My approach, in three steps:

Interview

A first round of questions with the Mexico team, then interviews with 3 regional leaders in Europe.

Synthesize

Interview notes analyzed with Claude and checked against the originals, to find behavior patterns.

Design and validate

30+ views, validated with 6 plant users in Spain and Germany.

Interview notes

What they said, and what they did

In every interview, we wrote down what leaders said about the reports and what they actually did with them. Those notes became the patterns behind the findings.

Notes taken over the stoppages report during the interviews, in Spanish.

AI in the process

Where AI sped up the work

I used Claude as a research partner and checked every output against the source.

Patterns from interviews

Claude grouped the interview notes into behavior patterns. I checked each one against the original notes before it shaped a decision.

Faster iterations

The same patterns guided each round of design changes.

Overall findings

What the reports were really for

Three leaders, similar roles, different interests in the same data.

Meetings drive the work

What we saw

Before key meetings, leaders searched look-alike rows for their KPIs and rebuilt them in slides.

Design response

Main views show the KPIs, ready to present.

Three numbers lead

What we saw

Energy consumption, tons of CO2 emitted and tons of cement produced.

Design response

Those KPIs open every main view.

Detail still matters

What we saw

They compared exact values for each mill and plant at the same time.

Design response

Some tables stayed, redesigned for reading.

Two regions, two priorities

What we saw

Germany focused on consumption; Spain, a bit more on production.

Design response

Separate views for each region, built around its own priorities.

Design direction

Lead with the KPIs, keep the detail within reach

Each main view starts with the KPIs leaders answer for: energy consumption, CO2 emitted and cement produced. The detailed tables stayed, redesigned for the questions a chart can’t answer.

Explorations

Sketching before building

Before opening Power BI, I sketched ways to show the same data: KPI cards, trends, tables and distributions. The notes already pointed to the final decisions: less load, and equipment detail over whole-phase totals.

Whiteboard and paper sketches, before opening Power BI.

Key decisions

Charts first, but some tables stayed.

Why

Leaders needed exact values for each mill and plant side by side, and no chart could replace that.

Principle

Cognitive Load

Evidence

We kept some tables and redesigned them: clearer row order, larger type and statuses.

KPIs over totals.

Why

Leaders answer for their own KPIs. The total produced by all plants together didn’t help them decide.

Principle

Selective Attention

Evidence

After validation, main views lead with KPIs instead of bar and pie distributions.

UI aesthetics

Charts that read at a glance

The old charts competed with the data. The new ones let it lead.

Before

Before: an Excel chart from the old reports.

After

After: a chart from the dashboards.

What changed

1

Saturated default colors → a calm palette where color marks meaning.

2

Crowded bars without values → values on the bars and a clear legend.

3

A cramped plot → space around each chart.

Principle

Aesthetic-Usability Effect

Selective Attention

A clean chart is read faster and trusted more, and these leaders present the numbers to others.

Before and after

From Excel rows to one stoppages view

Stoppages lived in Excel as rows of numbers, times and causes. Now the view opens with today, period and year-to-date totals, then equipment status and trends, with the detailed table still in reach.

Before

Before: the stoppages report in Excel.

After

After: the plant stoppages overview for Germany.

Final result

Two fully navigable dashboards, each built around its region’s priorities

Spain and Germany each got their own views, shaped by what each region tracks most: production in Spain, consumption in Germany. Both follow the same structure, KPIs first and the detail within reach.

A selection of views from the Spain dashboards.

A selection of views from the Germany dashboards.

After launch

What the dashboards were built to change

Expected outcomes, backed by what users told us. Time saved was not measured.

Less time getting ready for meetings.

Why

KPIs are ready to present, so leaders no longer rebuild them in slides.

Principle

Interaction Cost

Evidence

Plant users said their work became much faster. Before, the Mexico team estimated about 2 hours per person to update this data by hand.

Faster answers when something goes wrong.

Why

Status, trends and the detailed table sit in one view, so tracing a cause takes fewer jumps between files.

Principle

Information Scent

Evidence

Users said decisions based on the dashboard values became more effective.

Impact

Validated in Spain and Germany, then rolled out

Measured

30+

dashboard views for critical KPIs

9

plants in Spain and Germany before the rollout

Qualitative

Plant users said their work became much faster, and that decisions based on the dashboard values became more effective.

Used mainly for monthly sustainability reporting, and rolled out to the US, Mexico and the rest of Europe after validation.

Note:

Feedback is qualitative and comes from the 6 validation users.

What I learned

Summary and detail, together

With dense data, not everything fits in a clear visual. Decisions often need both: the summary to see the pattern and the detail to act on it.

Start from the meeting

What people have to present and defend decides what goes first, not the data.

TL;DR

The short version

Problem

Regional leaders searched 10+ Excel tables for their KPIs and rebuilt them in slides before every important meeting.

Research

Interviews with 3 regional leaders showed the reports were for meetings: three KPIs lead, and exact detail still matters.

Design

30+ Power BI views, KPIs first with redesigned tables in reach, validated with 6 plant users in Spain and Germany.

Impact

Dashboards for 9 plants in Spain and Germany, then rolled out to the US, Mexico and the rest of Europe.

After launch

Built to cut meeting prep and speed up finding causes. Users said their work became much faster; time saved wasn’t measured.

Contact me

Let’s talk about what you’re building next.

If your team needs someone to shape the system, not just design the screens on top of it, I’d love to hear about it.

juanascript@gmail.com

Next step

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